Terms and conditions
1.) Hire rates quoted include:
UK standard vehicle insurance*.
UK Standard equipment & breakdown.
*Insurance loading. In some cases, Norscott Luxury Motorhome Hire will incur additional charges if the driver to be insured has a traffic conviction, is using a non-UK driving license or is in an occupation which is deemed high risk. These charges will be passed onto the customers.
Standard excess. The above rate includes a standard excess of GB £1000.00. In the event of any damage to either the vehicle or third party property, the hirer will be liable for the first GB £1000.00. The hirer will also be fully liable for replacement or repair of windscreen or tyre damage.
3.) Security Deposit:
There is a refundable GB £1000.00 Security Deposit payable by cash, traveller's cheque or credit card. Should the security deposit be paid by credit card, the amount will be debited from your account immediately. This is fully refundable on return of the vehicle, on the agreed date and time, in the same condition as it was let out to you, with the toilet empty, the interior clean including all cooking appliances and the tank full of fuel.
NOTE: the £1000.00 security deposit will be used to fund any loss or damage what so ever to equipment, fixtures and fittings or negligent damage to the vehicle.
4.) European Travel:
There is an additional charge of £150.00 per week for European travel to cover European roadside assistance.
5.) Ireland Travel:
There is an additional charge of £100.00 per week for travel to Ireland to cover Irish roadside assistance.
Additional driver (UK only): £2.50 per person per day, clean driving licence (max 3).
Additional driver (Europe): £4.00 per person per day, clean driving licence (max 3).
Points on license :( £2.50 - £10.00) per day. Depending on number & type of points.
Non UK driver's license holder: £5.00 per day (£35.00pw).
7.) Minimum Hire:
This ranges from 2 to 7 days depending on the season. Please check with Norscott Luxury Motorhome Holidays at time of booking.
Age limits: 25 to 65 years. Driver must have held a valid licence for more than two years.
Details of additional drivers required
Production of valid driver’s licence required from all drivers at the start of hire.
Drivers are personally liable for all legal penalties (e.g. parking tickets) which are incurred during the period of hire.
Maximum of 3 drivers per rental.
Drivers must provide 2 separate forms of identification, i.e credit card and passport.
Availability is on a request and confirm basis at the time of reservation. A reservation is only binding after it has been confirmed by Norscott Luxury Motorhome Holidays and a down payment of £250.00 has been received. Once the reservation is confirmed, an invoice will be issued by post for the remaining balance. Settlement of the remaining balance will be due six weeks prior to departure.
Payment is by credit card (Visa or MasterCard), debit cards or cheque in Pounds Sterling.
For late bookings (less than six weeks before departure) the full rental price is payable on booking. Vehicles will not be released without full payment being completed. Cheques will not be acceptable for late bookings (less than 2 weeks prior to departure).
10.) Credit Cards:
Most major credit cards accepted.
11.) Cancellation charges:
More than 6 weeks before: £150 (Booking Deposit).
6 weeks - 2 weeks: 50% of total hire charge.
2 weeks - No Show: 100% of total hire charge.
12.) Collection & Return:
Please allow 1 hour for the hand-over at the depot or camp site - to complete the documentation and demonstrate your vehicle to you. Please allow the same on your return. Return: The vehicle must be returned on the date, and before the time stated on the rental agreement. Vehicles must be returned clean and in the same condition as they leave the depot, otherwise a charge will be made (includes a separate toilet cleaning fee, if the toilet waste tank is not empty on return, £50) Late return: If you will be late returning, we must be advised immediately. Failure to advise may result in prosecution for driving whilst uninsured. An additional charge of £50 per hour will be payable for all late returns.
DELAYS at the START of the HIRE Norscott Luxury Motorhome Holidays will endeavour to ensure all hires commence at the agreed time. Certain circumstances may prevent this taking place and Norscott Luxury Motorhome Holidays admits no liability in this connection except to the limit of refund of hire hours or days lost.
Our prices are inclusive of unlimited mileage, gas, toilet chemical and mainland British insurance.
Our fuel policy is for the vehicle to leave us with a full fuel load of Unleaded and returned with a full tank. If the vehicle is not returned with a full tank, a charge of £1.60 per litre will be charged.
For allergy and hygiene reasons, no pets are allowed in our motorhome. Smoking is strictly prohibited in all our Motorhome.
Off-road parking is available at our collection depot. Your vehicle can be stored on our premises but is left at owners risk.